WELCOME TO RAELYN DESIGN CO.

✨SHOP POLICIES ✨

TURNAROUND TIMES
-GLITTER TUMBLERS: 4–6 WEEKS
-SUBLIMATION TUMBLERS, PENS, APPAREL: 1–2 WEEKS
(YOU AGREE TO THIS WHEN ORDERING!)

✨SHIPPING✨
ALL ITEMS SHIP VIA USPS WITH INSURANCE
RAELYN DESIGN CO. IS NOT RESPONSIBLE FOR DELAYS ONCE IT’S IN THEIR HANDS
FOR LOST OR MISSING PACKAGES, PLEASE CONTACT USPS

✨DAMAGED ITEMS✨

EMAIL ME WITH PICTURES OF THE ITEM & PACKAGING WITHIN 24 HOURS OF DELIVERY. IF ITEM IS DAMAGED DUE TO SHIPPING, YOU MUST FILE A CLAIM WITH USPS. 

SMALL IMPERFECTIONS ARE NORMAL — THAT’S THE HANDMADE CHARM! FOLLOW THE CARE INSTRUCTIONS TO KEEP YOUR ITEM LOOKING FAB

NEED A REPAIR OR REPLACEMENT? I GOT YOU! (FEE APPLIES)

QUESTIONS? 

REACH OUT — I’M ALWAYS HAPPY TO HELP!